Our crowning jewel
A crucial stage of client relations is that of claims management and settlement. We have always been committed to guaranteeing the highest quality of service, without ever losing sight of our clients’ needs.
A simple and transparent approach, so as to manage relations with counterparties and companies in the best possible fashion. The purpose is to resolve each case in a manner that satisfies the client, in full compliance with the timeframes and procedures that each different type of claim demands.
Throughout the procedure, we provide useful advice with a view to settling the claim. We do this by:
- Consulting about the preparation of the claim for damages.
- Assistance and the collection of relative paperwork.
- Forwarding the claim to the insurance company.
- Appointing and interacting directly with professionals for the provision of valuable technical support in the handling of the case.
- Keeping track of and checking on any periods of limitation.
- Updating the client on the status of the case.
- Damage settlement and payment processes.